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Get every caller to the right department

RankLadder answers every call with your greeting, figures out whether it’s sales, service, or parts, and bridges the caller to the right person with context. Everything else lands in one inbox with a summary. On every plan.

Smiling car dealership salesperson in a navy blazer with a red-cased phone in hand, a full row of cars on the dealership lot behind her
Call routed · Servicenow

“Checking on my truck that’s in the shop.”

Bridged to Service · with context
+2 more while she was with a buyer
Stop losing business to missed callsTurn great work into fresh reviewsBe easy to reach by call, text, or chat

The dashboard

What does an AI office manager do for car dealerships?

RankLadder is the AI office manager for car dealerships. It answers every line, works out whether the caller needs sales, service, or parts, bridges them to the right desk with context, and captures leads with the vehicle and trade-in details.

A wrong transfer is a lost customer

Your best salespeople are with buyers, not the phone

Service is where the phone never stops

RankLadder Today dashboard showing the work queue, answered calls, AI handling, reviews, call volume, and website chats.

RankLadder interface. Example customer data.

Incoming call

Call routed · Service

Outgoing call

Price & Service Questions

Texted

Test drive · used SUV

Chatted

Quote Requests

The inbox

Every conversation. One inbox.

Calls, texts, and website questions from your customers stay in one thread. Your team sees what happened and what comes next without asking anyone to start over.

01

“Is that model still on the lot, what’s a 60,000-mile service run, do you take my trade.

02

A customer needs to move their service appointment or add a recall to the visit.

03

When a buyer wants numbers on a vehicle or a trade-in, the AI captures the model, the trade details, and their timing, so your salesperson calls back with the quote already halfway built instead of starting cold.

Built around your business

An AI office manager that already knows your business.

Give RankLadder your services, prices, policies, and handoff rules. It answers from what you approve and knows when to bring in a person.

AI Call Answering

RankLadder answers with your dealership’s greeting instead of dropping callers into a phone tree or voicemail.

Incoming call
(294) 704-8231
Answered
Hi, thanks for calling Cedar Ridge Motors. How can we help you today?
Your greeting · Your rules

Live Call Transfer

You write the rules in plain English: sales to the floor, service to the shop, parts to the counter.

Transfer rule
Used SUV
What price range would keep this SUV near my monthly budget?
Budget and vehicle captured

Call Summaries

Every call that doesn’t transfer ends as a clean summary: who called, which department they needed, the vehicle or VIN they mentioned, and what happens next.

Summary ready2:14 PM

What price range would keep this SUV near my monthly budget?

Used SUVBudget and vehicle captured
Full transcript · 3 min call

On your phone

Leave the bay without leaving the call behind.

The summary, customer details, next step, and full conversation follow you onto your phone. See what RankLadder handled and what still needs you.

01

Price & Service Questions

“Is that model still on the lot, what’s a 60,000-mile service run, do you take my trade.

02

Appointment Changes

A customer needs to move their service appointment or add a recall to the visit.

03

Quote Requests

When a buyer wants numbers on a vehicle or a trade-in, the AI captures the model, the trade details, and their timing, so your salesperson calls back with the quote already halfway built instead of starting cold.

ER

Elena Ruiz

(293) 629-4175

Call summary5/5

What price range would keep this SUV near my monthly budget?

Budget and vehicle captured

Service Used SUVAppointment Sat · 11:00 AM
Incoming call · 11:19 AM2:44
0:00 / 2:44

Handled by RankLadder

Budget and vehicle captured

Next step sent

Here you go.

Test drive · Sat · 11:00 AM

cedarridgemotors.com/book/test-drive

3:55 PM

Live before the next missed call

Keep the number your customers already know.

1

Keep your number

Forward the business number your customers already know to your dedicated RankLadder line.

2

Teach RankLadder

Approve your greeting, business answers, transfer rules, and booking details.

3

Call it yourself

Hear the greeting and watch the first summary arrive before you forward customer calls.

Start your 7-day trial for $4.

Set up RankLadder and call your number yourself.

  • A dedicated local RankLadder number
  • 30 AI voice minutes
  • 25 AI website-chat replies
  • Connect calendars and business tools
  • Train RankLadder on how your business works
Compare paid plans

Before you forward a call

Questions car dealerships ask before they start.

Can RankLadder route calls to the right department?+

Yes. You write transfer rules in plain English, like sales to the floor, service status to the shop, parts to the counter. The AI works out what the caller needs, briefs the right person, and bridges the call. Starter includes 3 rules; Pro and Scale are unlimited.

Can it handle both sales and service calls?+

Yes. It answers every line with your greeting, then figures out whether the caller wants sales, service, or parts and gets them to the right desk. What can’t transfer is captured with the vehicle details and lands in one shared inbox with a summary.

Can it answer questions about inventory and service?+

It answers from a knowledge base built off your website and Google profile, covering hours, directions, service pricing, and whether a model is listed on your lot. When it can’t answer something, it logs the question so you can add it and captures a callback.

Can it capture leads for my salespeople?+

Yes. On every call it collects the name and callback number plus the questions you define, like the model, the trade-in, and their timing. On Pro and up it scores each lead one to five so your team calls the hottest buyers back first.

Can it ask for reviews after a sale or service visit?+

Yes, on every plan. Once a deal closes or a service ticket is signed off, one tap sends the request on the same text thread the customer already knows, with STOP opt-out handling. New Google reviews get an AI-drafted reply for you to approve.

Do I have to change my phone number?+

No. Your number stays on the billboard, the website, and every listing it’s already on. Forward it to your dedicated RankLadder line, and if it’s not for you, unforward it the same day. You’re never locked in.

Hear it before your customers do

Call your own AI office manager in five minutes.

Seven days for $4. Your own number, 30 AI minutes.

Start your 7-day trial for $4