Turn every spa call into a booked appointment
RankLadder answers every call with your greeting, answers gift card and service questions, texts the booking link before they hang up, and asks for a review after the visit, so your therapists never leave a treatment to grab the phone. On every plan.
See how RankLadder could work for your business. We’ll email you to arrange your demo.
“First time, hoping for a couples massage this weekend.”
The dashboard
What does an AI office manager do for day spas?
RankLadder is the AI office manager for day spas. It books massages and packages while your therapists stay in the treatment room, answers gift card and service-menu questions, texts the booking link before callers hang up, and requests reviews after the visit.
Spa days book wherever someone answers
Your therapists can’t answer mid-massage
Follow-up is where packages are booked
RankLadder interface. Example customer data.
Incoming call
Booking · 90-min massage
Outgoing call
Consultation Requests
Texted
Message · gift card question
Chatted
Price & Service Questions
The inbox
Every conversation. One inbox.
Calls, texts, and website questions from your customers stay in one thread. Your team sees what happened and what comes next without asking anyone to start over.
Capture the treatment or package the caller has in mind, then offer a consultation link with their permission.
A last-minute cancellation lands in your inbox as a clean summary the moment the call ends.
Answer approved massage and package-pricing questions while your therapists stay in the treatment room.
Built around your business
An AI office manager that already knows your business.
Give RankLadder your services, prices, policies, and handoff rules. It answers from what you approve and knows when to bring in a person.
AI Call Answering
RankLadder answers with your spa’s greeting while your therapists are in treatment rooms.
Booking Link Follow-Up
The moment a caller says yes, the AI texts your booking link, your service menu, or a gift card page, whatever the call needs.
Knowledge Base Answers
RankLadder explains how gift cards work, what a package includes, and your treatment menu from approved information.
On your phone
Stay with the client in front of you without losing the next one.
The summary, customer details, next step, and full conversation follow you onto your phone. See what RankLadder handled and what still needs you.
Available on Android. iPhone app coming soon.
Get RankLadder on Google PlaySee who needs you next
Open the summary, transcript, and customer history before you call back.
Keep the next step in one thread
Reply with the conversation in view, so customers do not need to repeat themselves.
Share the work with your team
Assign a conversation, leave an internal note, and mark it Done when it is handled.
App preview. Example customer data.
A strong start for your business
Keep the number your customers already know.
Get your RankLadder number
Get a dedicated local line for RankLadder. Keep your existing business number for your customers.
Teach RankLadder
Approve your greeting, business answers, transfer rules, and booking details.
Test it, then forward calls
Call your RankLadder number and check the greeting and summary. When you’re ready, configure forwarding with your phone provider.
Great service starts with a great setup.
Tell us about your business and we’ll email you to arrange a conversation.
- A dedicated local RankLadder number
- AI call answering
- AI website chat
- Connect calendars and business tools
- Train RankLadder on how your business works
See how RankLadder could work for your business. We’ll email you to arrange your demo.
Get a demoExplore RankLadder
See the products behind your AI office manager.
Each product handles one part of the customer conversation. Open a card to see exactly how it works.
24/7 AI Answering
Answer every call with your greeting, approved business information, and a clear next step instead of voicemail.
See how it works
Two-Way Business Texting
Send requested details with the caller’s permission, receive replies, and continue the conversation with registered messaging on a paid plan.
See how it works
AI Call Summaries
See why the customer called, the important details, and the next step without replaying the full conversation.
See how it worksBefore you forward a call
Questions day spas ask before they start.
Can RankLadder answer questions about my services and gift cards?
Yes. It answers from a knowledge base built from your website and Google profile, covering your service menu, pricing, package details, and how gift cards work. When it can’t answer something, it logs the question so you can add it.
Can it book appointments or just take messages?
It captures the service and timing on the call and texts your booking link right away. Google Calendar and Outlook booking are included on Starter. Calendly and Acuity connections are also included; the next step depends on the provider you connect. Pro also includes Square for customer records and Square Appointments. Texted links and confirmations require the caller’s permission and registered messaging on a paid plan.
Can it handle cancellations and reschedules?
It captures cancellation and reschedule requests in your inbox with a clear summary. Your team confirms the change with the client and updates the calendar.
Can it send a review request after a visit?
Yes, on every paid plan. With the required review permission, one tap sends a review request or a rebooking link on the same text thread the client already knows, with opt-out handling built in. New Google reviews get an AI-drafted reply for you to approve before it posts.
Will it sound impersonal to my clients?
It identifies itself as an AI assistant, speaks naturally, and handles 18 languages. When a call needs a warm human touch, it transfers instead of guessing. Clients get a real answer when the call reaches RankLadder instead of voicemail.
Do I have to change my phone number?
No. Your number stays on the spa menu, your website, and your Google profile, right where clients expect it. Forward it to your dedicated RankLadder line and unforward it whenever you choose. There is no lock-in.
Hear it before your customers do
Hear your own AI office manager handle a call.
Tell us about your business and we’ll email you to arrange a conversation.
See how RankLadder could work for your business. We’ll email you to arrange your demo.