Treatment interest and consultation booking
Med spas
Anders assists a first-time Botox client, explains the consultation, helps select an injector, and books the appointment.
Bright voiceScripted demo · Not a real customer call
Turn treatment inquiries into booked consultations
RankLadder answers every call with your greeting, captures what the client wants and when, texts the consultation link before they hang up, and asks for the review after the visit. On every plan.
See how RankLadder could work for your business. We’ll email you to arrange your demo.
Consultation · Botoxnow
“First time, wants to come in this week.”
Booking link texted
+2 more while she was with a client
Stop losing business to missed callsTurn great work into fresh reviewsBe easy to reach by call, text, or chat
Hear Anders in action.
Hear how RankLadder’s AI agent handles a call for your industry.
Bright voiceThe dashboard
What does an AI office manager do for med spas?
RankLadder is the AI office manager for med spas. It answers treatment inquiries, consultation requests, and cancellation calls while your injectors are in the room, texts the consultation link before the caller hangs up, and asks for the review after the visit.
A missed call is a booked competitor
Your injector can’t answer the phone
Follow-up is where packages are won
RankLadder interface. Example customer data.
Incoming call
Consultation · Botox
Outgoing call
Consultation Requests
Texted
Message · filler pricing
Chatted
Price & Service Questions
The inbox
Every conversation. One inbox.
Calls, texts, and website questions from your customers stay in one thread. Your team sees what happened and what comes next without asking anyone to start over.
01
When a caller wants to talk before booking a treatment, RankLadder captures what they’re interested in and their timing, then texts the consultation link while they’re still on the phone weighing it.
02
A cancellation call lands in your inbox as a clean summary the moment it ends.
03
Explain approved treatment prices and consultation policies, and route personal treatment questions to a practitioner.
Built around your business
An AI office manager that already knows your business.
Give RankLadder your services, prices, policies, and handoff rules. It answers from what you approve and knows when to bring in a person.
AI Call Answering
RankLadder answers with your spa’s greeting while your team is mid-treatment.
Incoming call
(294) 704-8231
Hi, this is Aster Medical Spa’s AI office manager. How can I help?
Your greeting · Your rules
Booking Link Follow-Up
The moment a caller says yes, the AI texts your consultation link, your pricing sheet, or your intake form, whatever fits the call.
Booking details sent
Can you text me the link for botox consultation?
Here you go.Botox consultation · Fri · 11:45 AMastermedicalspa.com/book/botox-consultation
Call Summaries
Every call ends as a summary that captures the treatment they asked about, their timing, their questions, and any follow-up they need.
Summary ready2:14 PM
How much is a first Botox appointment?
Botox consultationStarting price texted
Full transcript · 3 min call
On your phone
Stay with the client in front of you without losing the next one.
The summary, customer details, next step, and full conversation follow you onto your phone. See what RankLadder handled and what still needs you.
Available on Android. iPhone app coming soon.
Get RankLadder on Google Play01
See who needs you next
Open the summary, transcript, and customer history before you call back.
02
Keep the next step in one thread
Reply with the conversation in view, so customers do not need to repeat themselves.
03
Share the work with your team
Assign a conversation, leave an internal note, and mark it Done when it is handled.
App preview. Example customer data.
A strong start for your business
Keep the number your customers already know.
1
Get your RankLadder number
Get a dedicated local line for RankLadder. Keep your existing business number for your customers.
2
Teach RankLadder
Approve your greeting, business answers, transfer rules, and booking details.
3
Test it, then forward calls
Call your RankLadder number and check the greeting and summary. When you’re ready, configure forwarding with your phone provider.
Great service starts with a great setup.
Tell us about your business and we’ll email you to arrange a conversation.
- A dedicated local RankLadder number
- AI call answering
- AI website chat
- Connect calendars and business tools
- Train RankLadder on how your business works
See how RankLadder could work for your business. We’ll email you to arrange your demo.
Get a demoExplore RankLadder
See the products behind your AI office manager.
Each product handles one part of the customer conversation. Open a card to see exactly how it works.
24/7 AI Answering
Answer every call with your greeting, approved business information, and a clear next step instead of voicemail.
See how it works
Two-Way Business Texting
Send requested details with the caller’s permission, receive replies, and continue the conversation with registered messaging on a paid plan.
See how it works
AI Call Summaries
See why the customer called, the important details, and the next step without replaying the full conversation.
See how it worksBefore you forward a call
Questions med spas ask before they start.
Can RankLadder answer questions about specific treatments?
Yes. It answers from a knowledge base built from your website and Google profile, covering the treatments you offer, pricing, and downtime. When it can’t answer something, it logs the question so you can add it.
Can it book or send consultation requests?
It captures the treatment interest and timing on the call, texts your booking or consultation link right away, and it can book directly on your Acuity or Google Calendar and confirm by text.
Can it send follow-up after an appointment?
Yes. One tap sends a review request or a rebooking link on the same text thread the client already knows, with opt-out handling built in. New reviews get an AI-drafted reply for you to approve.
Can it handle cancellation and rescheduling calls?
It captures cancellation and reschedule requests in your inbox with a clear summary. Your team confirms the change with the client and updates the calendar.
Will it sound impersonal to my clients?
It introduces itself as an AI assistant, speaks naturally, and handles 18 languages. When a call needs the human touch, it transfers instead of guessing. Clients get a warm answer when the call reaches RankLadder.
Do I have to change my phone number?
No. Keep your number on the website, the cards, and everywhere else it already appears, then forward it to your dedicated RankLadder line. Unforwarding takes a minute whenever you want it. There’s no lock-in.
Hear it before your customers do
Hear your own AI office manager handle a call.
Tell us about your business and we’ll email you to arrange a conversation.
See how RankLadder could work for your business. We’ll email you to arrange your demo.