Turn treatment inquiries into booked consultations
RankLadder answers every call with your greeting, captures what the client wants and when, texts the consultation link before they hang up, and asks for the review after the visit. On every plan.
“First time, wants to come in this week.”
The dashboard
What does an AI office manager do for med spas?
RankLadder is the AI office manager for med spas. It answers treatment inquiries, consultation requests, and cancellation calls while your injectors are in the room, texts the consultation link before the caller hangs up, and asks for the review after the visit.
A missed call is a booked competitor
Your injector can’t answer the phone
Follow-up is where packages are won
RankLadder interface. Example customer data.
Incoming call
Consultation · Botox
Outgoing call
Consultation Requests
Texted
Message · filler pricing
Chatted
Price & Service Questions
The inbox
Every conversation. One inbox.
Calls, texts, and website questions from your customers stay in one thread. Your team sees what happened and what comes next without asking anyone to start over.
When a caller wants to talk before booking a treatment, RankLadder captures what they’re interested in and their timing, then texts the consultation link while they’re still on the phone weighing it.
A cancellation call lands in your inbox as a clean summary the moment it ends.
The everyday “how much is a session” and “do you offer that treatment” calls get answered straight from your knowledge base, so no one has to step out of a room to pick up the phone.
Built around your business
An AI office manager that already knows your business.
Give RankLadder your services, prices, policies, and handoff rules. It answers from what you approve and knows when to bring in a person.
AI Call Answering
RankLadder answers with your spa’s greeting while your team is mid-treatment.
Booking Link Follow-Up
The moment a caller says yes, the AI texts your consultation link, your pricing sheet, or your intake form, whatever fits the call.
Call Summaries
Every call ends as a summary that captures the treatment they asked about, their timing, their questions, and any follow-up they need.
How much is a first Botox appointment?
On your phone
Stay with the client in front of you without losing the next one.
The summary, customer details, next step, and full conversation follow you onto your phone. See what RankLadder handled and what still needs you.
Consultation Requests
When a caller wants to talk before booking a treatment, RankLadder captures what they’re interested in and their timing, then texts the consultation link while they’re still on the phone weighing it.
Cancellation Calls
A cancellation call lands in your inbox as a clean summary the moment it ends.
Price & Service Questions
The everyday “how much is a session” and “do you offer that treatment” calls get answered straight from your knowledge base, so no one has to step out of a room to pick up the phone.
Jordan Meyer
(293) 629-4175
How much is a first Botox appointment?
Starting price texted
Handled by RankLadder
Starting price texted
Next step sent
Here you go.
Botox consultation · Fri · 11:45 AM
astermedicalspa.com/book/botox-consultation
3:55 PM
Live before the next missed call
Keep the number your customers already know.
Keep your number
Forward the business number your customers already know to your dedicated RankLadder line.
Teach RankLadder
Approve your greeting, business answers, transfer rules, and booking details.
Call it yourself
Hear the greeting and watch the first summary arrive before you forward customer calls.
Start your 7-day trial for $4.
Set up RankLadder and call your number yourself.
- A dedicated local RankLadder number
- 30 AI voice minutes
- 25 AI website-chat replies
- Connect calendars and business tools
- Train RankLadder on how your business works
Explore RankLadder
See the products behind your AI office manager.
Each product handles one part of the customer conversation. Open a card to see exactly how it works.
24/7 AI Answering
Answer every call with your greeting, approved business information, and a clear next step instead of voicemail.
See how it works
Two-Way Business Texting
Send the right details during the call, receive replies, and continue the conversation from the same customer thread.
See how it works
AI Call Summaries
See why the customer called, the important details, and the next step without replaying the full conversation.
See how it worksBefore you forward a call
Questions med spas ask before they start.
Can RankLadder answer questions about specific treatments?+
Yes. It answers from a knowledge base built from your website and Google profile, covering the treatments you offer, pricing, and downtime. When it can’t answer something, it logs the question so you can add it.
Can it book or send consultation requests?+
It captures the treatment interest and timing on the call, texts your booking or consultation link right away, and it can book directly on your Acuity or Google Calendar and confirm by text.
Can it send follow-up after an appointment?+
Yes. One tap sends a review request or a rebooking link on the same text thread the client already knows, with opt-out handling built in. New reviews get an AI-drafted reply for you to approve.
Can it handle cancellation and rescheduling calls?+
It takes down the details, marks the freed slot in your inbox as a clean summary, and captures reschedule requests for you to confirm, so an empty room never surprises you at treatment time.
Will it sound impersonal to my clients?+
It introduces itself as an assistant, speaks naturally, and handles 18 languages. When a call needs the human touch, it transfers instead of guessing. Clients get a warm answer on the first ring.
Do I have to change my phone number?+
No. Keep your number on the website, the cards, and everywhere else it already appears, then forward it to your dedicated RankLadder line. Unforwarding takes a minute whenever you want it. There’s no lock-in.
Hear it before your customers do
Call your own AI office manager in five minutes.
Seven days for $4. Your own number, 30 AI minutes.