Turn new-patient calls into booked visits
RankLadder answers every call with your clinic’s greeting, walks new patients through your intake questions, answers insurance and scheduling questions, and texts your booking link before they hang up. On every plan.
“First visit, hurt my back lifting. Do you take my insurance?”
A front desk that already knows the trade
AI Call Answering
RankLadder answers with your clinic’s greeting while your front desk is with a patient and your doctor is mid-adjustment. It handles the questions you’ve taught it, takes a message when it can’t, and every call is summarized in your inbox.
Booking Link Follow-Up
The moment a new patient is ready, the AI texts your booking link so they can grab a visit while they’re still motivated to deal with the pain, instead of hanging up and putting it off another week.
Knowledge Base Answers
Do you take my insurance, what happens on a first visit, are you open Saturday, do I need a referral. The AI answers what new patients ask most, straight from a knowledge base built off your website and Google profile.
Appointment Confirmations
On Pro, RankLadder books the visit straight onto your connected calendar and confirms it by text, so a new patient has a real appointment time locked in without your front desk stopping to play phone tag.
After-Hours Coverage
Back pain doesn’t wait for office hours, and neither do the calls. The AI answers evenings and weekends, captures the patient’s situation and their insurance, and everything is summarized and waiting in your inbox by morning.
Review Requests
When a patient walks out moving easier, send a review request in one tap. It rides the same text thread you used to confirm the visit, opted in with STOP handling, and it’s included on every plan.
Why chiropractic clinics are changing how they answer the phone
New patients book the clinic that answers
Someone in pain wants relief now and calls a few clinics to find an opening. The one that picks up, answers the insurance question, and gets them booked is the one that earns the patient.
Your front desk is already with a patient
Between check-ins, intake forms, and adjustments, the phone rings when no one can reach it. Every new-patient call that goes to voicemail is a first visit that quietly books at the clinic down the road.
The insurance question decides the booking
New patients want to know you take their plan before they commit. A clear answer in the moment keeps them on the line and booking; a “we’ll call you back” sends them to the next clinic.
Join chiropractic clinics that never let a new-patient call ring out.
RankLadder answers while your desk is busy, walks new patients through intake, answers insurance questions, and texts your booking link, so your team stays with the patient in the room.
Problems we solve for chiropractic clinics
Front desk buried while the phone rings?
Your desk is checking in a patient and prepping intake while new-patient calls ring out. The AI catches the ones they can’t, captures the situation and insurance, and it all lands in one inbox with summaries.
Answering insurance and first-visit questions all day?
Do you take my plan, what does a first visit cost, do I need a referral. The AI answers the routine questions from your knowledge base, so your desk only handles the calls that truly need a person.
New patients calling after you’ve closed?
Someone throws their back out at 8 PM and calls right then. The AI answers evenings and weekends, captures their situation and insurance, and their first-visit request is summarized in your inbox by morning.
Priced for a working crew, not a call center
Starter is $79 a month with about 40 answered calls included. One recovered job typically covers months of service. Every plan includes the full Google reviews suite, 15+ languages, and the mobile app. Try everything for 14 days with the $4 trial: 30 AI minutes, 25 texts, card required, cancel anytime.
See full pricingAnnual billing: two months free.
Live before the next missed call
Forward your number
Keep the number on your trucks, your signs, and your Google profile. Forward it to your dedicated RankLadder line, and unforward it any time you want.
Teach it your business
Set your greeting and your rules. The knowledge base builds itself from your Google Business Profile and website, and you can edit any answer whenever you like.
Start taking calls
Every call gets answered, summarized, and sent to your pocket. The AI toggle is one switch, so you are always the one in control of when it runs.
Built for the calls chiropractic clinics actually get
New Patient Intake
RankLadder walks first-time callers through your intake questions, from what’s hurting and how long to their insurance and how they heard about you. The answers show up as chips on the summary, so the visit starts prepped.
Price & Service Questions
The steady “do you take my insurance” and “what does a first visit cost” calls get answered straight from your knowledge base, so no one has to leave the front desk to pick up the phone.
Tue 10 AM → Thu 2 PM requested
Appointment Changes
When a patient needs to move a visit, the AI takes the new day and time and lands it in your inbox to confirm, so a reschedule never gets lost between the phone and a busy front desk.
Fits how your shop already runs
RankLadder sits around the tools you already use. Starter connects Google Calendar, Outlook, Calendly, and Square Appointments; Pro adds Acuity Scheduling. Calls, texts, and patient records stay in one inbox, on the web and in the native iOS and Android app.
Voicemail was never a receptionist
| RankLadder | Voicemail | Answering service | |
|---|---|---|---|
| Answers 24/7 | Every call | Records 24/7 | Usually |
| Knows your services and pricing | Your knowledge base | Reads a script | |
| Tells urgent calls from routine ones | Your rules | Rarely | |
| Transfers the calls that need a person | Sometimes | ||
| Texts back missed calls | One tap | ||
| Asks for the review after the job | Every plan | ||
| Pricing | Flat monthly, usage shown in-app | Free (and costs you jobs) | Typically per call or per minute |
Your phone, answered. Your crew, on the tools.
Questions Chiropractic owners ask
Can RankLadder handle new-patient intake over the phone?
Yes. It walks first-time callers through the intake questions you set, from what’s hurting and how long to their insurance and referral source. Every answer shows up as a chip on the call summary, so the visit starts already prepped.
Can it answer insurance questions?
It answers from a knowledge base built from your website and Google profile, covering the plans you accept, first-visit costs, and whether a referral is needed. When it can’t answer something specific, it captures the question so your team calls back informed.
Can it book and confirm appointments?
It captures the patient’s details and timing, then texts your booking link right away. On Pro it can book directly onto your connected Google Calendar or Acuity and confirm by text, so a new patient has a real visit locked in.
Can it ask patients for reviews after a visit?
Yes, on every plan. One tap sends the request on the same text thread the patient already knows, with opt-out handling built in. New Google reviews get an AI-drafted reply for you to approve, so your rating keeps growing.
Will it sound impersonal to my patients?
It identifies itself as an assistant, speaks naturally, and handles 15+ languages. When a call needs a real person, it transfers instead of guessing. Starter includes 3 transfer rules; Pro and Scale are unlimited. Patients get an answer on the first ring.
Do I have to change my clinic’s phone number?
No. You keep your number everywhere it’s printed and forward it to your dedicated RankLadder line. You can start on the $4 trial, which runs 14 days with 30 AI minutes and 25 texts, and unforward anytime.
Last updated July 2026