Missed calls become missed jobs
Never miss a burst-pipe call again
RankLadder answers with your company greeting, handles questions from the information you approve, routes real emergencies, and puts the outcome and next step in your pocket.
The dashboard
What does an AI office manager do for plumbing companies?
RankLadder is the AI office manager for plumbing companies. It picks up burst-pipe and sewage-backup emergencies, repipe and water-heater estimate calls, and drain-price questions while your crew is under sinks, transfers the urgent ones to your on-call plumber, and keeps every lead ready for follow-up.
Answer first or the job books elsewhere
Your plumbers can’t answer with their hands in a wall
Repipe quotes fade without a fast follow-up
RankLadder interface. Example customer data.
Incoming call
Emergency · burst pipe
Outgoing call
Emergency Calls
Texted
Booking · water heater swap
Chatted
Price & Service Questions
The inbox
Every conversation. One inbox.
Calls, texts, and website questions from your customers stay in one thread. Your team sees what happened and what comes next without asking anyone to start over.
A burst pipe, a sewage backup, no water at all.
Repipes, water heaters, and sewer-line work are the jobs worth chasing.
“How much to clear a drain” and “do you handle gas lines” get answered straight from your knowledge base, no hold and no callback, so nobody has to climb out from under a sink to pick up.
Built around your business
An AI office manager that already knows your business.
Give RankLadder your services, prices, policies, and handoff rules. It answers from what you approve and knows when to bring in a person.
AI Call Answering
RankLadder answers with your company greeting while your plumbers are under sinks and out on jobs.
Urgent Call Routing
You decide what counts as an emergency: a burst pipe, a sewage backup, no water in the whole house.
Call Summaries
Every call ends as a clean summary covering the problem, the urgency, the address, the fixture or line involved, and when they want someone out.
What does a same-day water-heater repair usually cost?
On your phone
Leave the job without leaving the call behind.
The summary, customer details, next step, and full conversation follow you onto your phone. See what RankLadder handled and what still needs you.
Emergency Calls
A burst pipe, a sewage backup, no water at all.
Estimate Requests
Repipes, water heaters, and sewer-line work are the jobs worth chasing.
Price & Service Questions
“How much to clear a drain” and “do you handle gas lines” get answered straight from your knowledge base, no hold and no callback, so nobody has to climb out from under a sink to pick up.
Theo Martin
(295) 318-5647
What does a same-day water-heater repair usually cost?
Diagnostic fee texted
Handled by RankLadder
Diagnostic fee texted
Next step sent
Here you go.
Water-heater diagnostic · Fri · 8:15 AM
steadyflowplumbing.com/book/water-heater-diagnostic
3:55 PM
Live before the next missed call
Keep the number your customers already know.
Keep your number
Forward the business number your customers already know to your dedicated RankLadder line.
Teach RankLadder
Approve your greeting, business answers, transfer rules, and booking details.
Call it yourself
Hear the greeting and watch the first summary arrive before you forward customer calls.
Start your 7-day trial for $4.
Set up RankLadder and call your number yourself.
- A dedicated local RankLadder number
- 30 AI voice minutes
- 25 AI website-chat replies
- Connect calendars and business tools
- Train RankLadder on how your business works
Explore RankLadder
See the products behind your AI office manager.
Each product handles one part of the customer conversation. Open a card to see exactly how it works.
24/7 AI Answering
Answer every call with your greeting, approved business information, and a clear next step instead of voicemail.
See how it works
Live Call Transfers
Use your rules to connect the calls that need a person and capture a complete message when no one answers.
See how it works
AI Call Summaries
See why the customer called, the important details, and the next step without replaying the full conversation.
See how it worksBefore you forward a call
Questions plumbing companies ask before they start.
Can RankLadder transfer emergency calls to my on-call plumber?+
Yes. You write transfer rules in plain English: what counts as urgent, like a burst pipe or a sewage backup, and who takes the call. The AI briefs the caller, then bridges them live. Starter includes 3 transfer rules; Pro and Scale are unlimited.
What happens when someone calls at 2 AM with water pouring in?+
The AI answers, applies your emergency rules, and either transfers live to your on-call number or captures the address and details and marks it urgent in your inbox. You decide which calls ring your phone at night and which wait until morning.
Can it collect job details before a callback?+
Yes. It captures name and callback number on every call, plus the custom questions you set, like the fixture or line involved, the address, and how long it’s been leaking. Those answers show up as chips on the call summary so your plumber calls back ready.
Will it sound like a robot to my customers?+
It opens by saying it’s an assistant, speaks naturally, and handles 18 languages. When a call needs a real plumber, it transfers instead of guessing at an answer. Callers get a real response on the first ring instead of dropping into voicemail.
Do I have to change my phone number?+
No. You keep your number everywhere it’s printed, on the truck, the yard sign, and your website, and forward it to your dedicated RankLadder line. Nothing about how customers reach you changes. Unforward anytime, so you’re never locked in and you stay in full control.
Can it ask for reviews after a job?+
Yes, on every plan. Once the water’s back on, one tap sends the request on the same text thread the customer already knows, with STOP opt-out handling built in. When a new Google review comes in, the AI drafts a reply for you to approve before it posts.
Hear it before your customers do
Call your own AI office manager in five minutes.
Seven days for $4. Your own number, 30 AI minutes.