NewRankLadder is launching July 2026 — Join the waitlist for early access
Website Chat

Your website chat, answered like your phone

One snippet adds a chat widget trained on the same knowledge base as your phone AI — it answers real questions immediately, and you can jump into any conversation live from your phone.

A laptop showing a website chat widget answering beside a phone lit up with a new-chat notification

How one AI ends up answering your website too

1

Paste one snippet.

A lightweight script adds a chat launcher to your site. It loads off the critical path, so it doesn't slow your page down.

2

It answers from the same knowledge base as your phone.

No separate setup or retraining — the hours, prices, and policies you approved for calls are what the chat answers from too.

3

You can jump in anytime.

A push notification tells you when a chat starts. Take it over live from your phone, or let the AI keep going — chat runs 24/7, so after-hours visitors still get real answers, not a "we'll reply soon."

Same brain, new channel — no retraining, no separate knowledge base.

A real conversation, not a lead-capture form

The widget doesn’t gate the first answer behind a name-and-phone form — visitors ask, and the AI answers from your knowledge base immediately, in depth. It only asks for contact details when the task actually needs them: booking a slot, requesting a callback, or the visitor choosing to continue the thread by text — and it asks conversationally, mid-conversation, never as a wall before the first reply. Every chat lands in your unified inbox with a transcript, summary, and lead score, exactly like a call.

The form wall

Before we answer…

Name
Email
Phone
No answer yet · visitor leaves
RankLadder
How much is a first visit?
First visits are $95, including the consultation. Want to book a slot?
Yes — Thursday works.
Great. What’s the best number to confirm it by text?
Contact details only when the task needs them
The visitor gets an answer first. Contact details only come up when the task needs them.
Included on Pro and Scale

Website chat is included on Pro ($169/mo, 250 AI messages a month) and Scale ($299/mo, 800 AI messages a month). Human replies — you jumping in and answering yourself — are free and unlimited on every plan that has chat. On Starter, the path to chat today is upgrading to Pro. Extra AI-generated messages bill at $0.10 each on any plan with chat.

One appointment booked straight from a website chat — a $300 job — covers close to two months of Pro.

Frequently asked questions

Is website chat included on Starter?+

Not yet — it's included on Pro and Scale. Starter's path to chat today is upgrading to Pro.

Will it slow down my website?+

No — the loader script is small and loads off your page's critical path, and the chat connection only opens once a visitor actually opens the panel.

What languages does it speak?+

The same 15+ languages as phone calls — it responds in whatever language the visitor writes in, with translated transcripts for you when needed.

What happens if I hit my monthly message limit?+

You'll see a live meter with alerts before you hit it. After the cap, extra AI-generated messages bill at $0.10 each; replies you send yourself are always free.

Answer your website the same way you answer your phone

Join the waitlist for early access and founder pricing, and add chat the day trials open.

Related features
  • Unified Inbox — chats land in the same thread list as calls and texts.
  • 24/7 AI Answering — the same knowledge base and voice behind the chat widget.
  • Google Reviews — a resolved chat can open the door to a review request too.
Keep exploring