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Book more clients without leaving the treatment room

RankLadder answers every call with your greeting while you’re mid-facial, answers questions about your treatments, texts the booking link before the caller hangs up, and asks for a review after the visit, so a call never goes to voicemail. On every plan.

Smiling esthetician in a spa tunic with a red-cased phone in hand, calm treatment room behind her
Booking · signature facialnow

“Breakout before a wedding, needs to get in this week.”

Booking link texted
+2 more while she was with a client
Stop losing business to missed callsTurn great work into fresh reviewsBe easy to reach by call, text, or chat

The dashboard

What does an AI office manager do for skin care studios?

RankLadder is the AI office manager for skin care studios. It answers while you’re mid-facial, handles treatment and pricing questions, captures the skin concern and timing, texts your booking link before the caller hangs up, and remembers clients on a series.

Event-week breakouts book the studio that answers

You can’t answer with your hands in a facial

Series and packages are won on follow-up

RankLadder Today dashboard showing the work queue, answered calls, AI handling, reviews, call volume, and website chats.

RankLadder interface. Example customer data.

Incoming call

Booking · signature facial

Outgoing call

Consultation Requests

Texted

Message · product question

Chatted

Price & Service Questions

The inbox

Every conversation. One inbox.

Calls, texts, and website questions from your customers stay in one thread. Your team sees what happened and what comes next without asking anyone to start over.

01

When a caller wants to talk through a skin concern before booking, RankLadder captures what they’re dealing with and their timing, then texts your booking or consultation link while they’re still on the phone thinking it over.

02

A cancellation call lands in your inbox as a clean summary the moment it ends.

03

The everyday “how much is a facial” and “do you treat melasma” calls get answered straight from your knowledge base, so you never have to step away from a client to pick up the phone.

Built around your business

An AI office manager that already knows your business.

Give RankLadder your services, prices, policies, and handoff rules. It answers from what you approve and knows when to bring in a person.

AI Call Answering

RankLadder answers with your studio’s greeting while you’re mid-facial and can’t reach the phone.

Incoming call
(294) 704-8231
Answered
Hi, thanks for calling Luma Skin Studio. How can we help you today?
Your greeting · Your rules

Booking Link Follow-Up

The moment a caller says yes, the AI texts your booking link, a first-facial intake form, or your pricing, whatever the caller needs.

Booking details sent
Can you text me the link for custom facial?
Here you go.Custom facial · Tue · 4:45 PMlumaskinstudio.com/book/custom-facial

Call Summaries

Every call ends as a summary that captures the skin concern they mentioned, the treatment they asked about, their timing, and any follow-up they need.

Summary ready2:14 PM

How much is a customized facial?

Custom facialPrice and availability texted
Full transcript · 3 min call

On your phone

Stay with the client in front of you without losing the next one.

The summary, customer details, next step, and full conversation follow you onto your phone. See what RankLadder handled and what still needs you.

01

Consultation Requests

When a caller wants to talk through a skin concern before booking, RankLadder captures what they’re dealing with and their timing, then texts your booking or consultation link while they’re still on the phone thinking it over.

02

Cancellation Calls

A cancellation call lands in your inbox as a clean summary the moment it ends.

03

Price & Service Questions

The everyday “how much is a facial” and “do you treat melasma” calls get answered straight from your knowledge base, so you never have to step away from a client to pick up the phone.

MR

Marcus Reed

(299) 390-6518

Call summary5/5

How much is a customized facial?

Price and availability texted

Service Custom facialAppointment Tue · 4:45 PM
Incoming call · 11:19 AM2:44
0:00 / 2:44

Handled by RankLadder

Price and availability texted

Next step sent

Here you go.

Custom facial · Tue · 4:45 PM

lumaskinstudio.com/book/custom-facial

3:55 PM

Live before the next missed call

Keep the number your customers already know.

1

Keep your number

Forward the business number your customers already know to your dedicated RankLadder line.

2

Teach RankLadder

Approve your greeting, business answers, transfer rules, and booking details.

3

Call it yourself

Hear the greeting and watch the first summary arrive before you forward customer calls.

Start your 7-day trial for $4.

Set up RankLadder and call your number yourself.

  • A dedicated local RankLadder number
  • 30 AI voice minutes
  • 25 AI website-chat replies
  • Connect calendars and business tools
  • Train RankLadder on how your business works
Compare paid plans

Before you forward a call

Questions skin care studios ask before they start.

Can RankLadder answer questions about my treatments and skin concerns?+

Yes. It answers from a knowledge base built from your website and Google profile, covering the facials and peels you offer, pricing, and what each treats. When it can’t answer something, it logs the question so you can add it.

Can it book appointments while I’m with a client?+

Yes. It captures the treatment and timing on the call and texts your booking link right away. On Pro it can book directly on your connected Acuity, Square Appointments, or Google Calendar and confirm by text, no phone tag.

What happens to calls I miss during a facial?+

The AI answers while you are with a client, captures what the caller wants, and puts the transcript and summary in your inbox. You can follow up with the full context the moment you finish the treatment.

Can it ask clients for a review after their appointment?+

Yes, on every plan. One tap sends a review request or a rebooking link on the same text thread the client already knows, with opt-out handling built in. New reviews get an AI-drafted reply for you to approve.

Will it sound impersonal to my clients?+

It identifies itself as an assistant, speaks naturally, and handles 18 languages. When a call needs your personal read on someone’s skin, it takes a message or transfers instead of guessing. Clients get a real answer on the first ring.

Do I have to change my phone number?+

No. The number on your cards, your Instagram, and your Google profile is still the one clients call. You forward it to your dedicated RankLadder line and can unforward it any time you like. No lock-in.

Hear it before your customers do

Call your own AI office manager in five minutes.

Seven days for $4. Your own number, 30 AI minutes.

Start your 7-day trial for $4