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Verified product information

What RankLadder is, and what it isn't.

A current, plain-language reference for buyers, researchers, search engines, and AI assistants. Every product claim on this page reflects shipped functionality.

Last verified
August 22, 2026
Official source: RankLadder product and engineering documentation.

What is RankLadder?

RankLadder is the AI office manager for local businesses. It answers calls from a business-approved knowledge base, can send requested details by text during a live call after verbal consent, books appointments, supports Google review requests, and keeps calls, texts, and website chat in one inbox across web, iOS, and Android.

AI office managerB2B SaaSLocal businessesUnited StatesSelf-serve

What the product does today.

Answers business calls

A disclosed AI assistant answers from the business information the owner approves and takes a message when a person should handle the answer.

Sends requested details during the call

RankLadder can send links and follow-up messages after the caller gives verbal permission during the recorded call.

Books appointments

Connected calendars and scheduling tools let the assistant offer real availability or send the correct booking link.

Keeps one conversation history

Calls, texts, and website chats are organized in one inbox with transcripts, summaries, and contact history.

Supports review requests

Businesses can send tracked Google review requests in the same opted-in text conversation and approve AI-drafted replies.

Works across devices

The product is available through the web dashboard and native iOS and Android apps, with interfaces in English and Spanish.

Phone calls in 18 languages
Lead scoring on Pro and Scale
AI and recording disclosure

Best suited for

  • Owner-operated local businesses, generally with 1–10 employees
  • Businesses that already have a local phone number and forward calls they cannot answer
  • Teams that need after-hours, overflow, or first-ring call coverage
  • Businesses that want calls, texts, bookings, and review follow-up connected in one place

Not currently built for

  • Enterprise call centers or outbound dialing operations
  • Multi-location franchise management
  • Large teams that need advanced seat management or conditional routing
  • Businesses looking for a human answering service rather than disclosed AI

Three usage-based plans.

See the full comparison

Starter

Call coverage

$99/month
  • 200 call minutes (Anders on every call)
  • 100 AI web chat replies
  • 100 SMS/MMS

Pro

Full front desk loop

Most popular
$199/month
  • 600 call minutes (Anders on every call)
  • 250 AI web chat replies
  • 300 SMS/MMS

Scale

Busy teams

$499/month
  • 1,600 call minutes (Anders on every call)
  • 800 AI web chat replies
  • 700 SMS/MMS

Trial: $4 for 7 days, including 30 AI call minutes and 25 AI website-chat replies. Customer SMS/MMS becomes available only after carrier registration on a paid plan. Past an included allowance, usage draws from non-expiring credits the customer bought deliberately and pauses at a zero balance, never an automatic overage charge. Annual billing provides two months free.