18
More callers feel understood
Offer the languages your customers are most comfortable speaking.
18 phone languages
Let every caller start in the language that feels natural.
No one has to struggle through the call.
Callers choose their language and get answers from the same knowledge base you approved.
You still know exactly what happened.
Read the original conversation with a translation and summary your team can understand.
Language recognized
Spanish
Caller
Necesito programar una visita.
I need to schedule a visit.
Conversation continues in Spanish
Example product state
Included
No language add-on
Multilingual answering is available on every plan at no extra charge.
Mid-call
Switch without starting over
The conversation can follow when a caller changes languages.
Both sides
Keep the meaning clear
See what was said alongside a translation your team can read.
Languages included
Meet more callers with a familiar hello.
Turn on the languages your customers use. Every one is included on every plan, and the caller can choose at the start of the call.
English
Hello
Spanish
Hola
French
Bonjour
German
Hallo
Portuguese
Olá
Italian
Ciao
Chinese
你好
Vietnamese
Xin chào
Korean
안녕하세요
Arabic
مرحبًا
Russian
Здравствуйте
Ukrainian
Вітаю
Polish
Dzień dobry
Dutch
Hallo
Turkish
Merhaba
Tagalog
Kumusta
Hindi
नमस्ते
Japanese
こんにちは
Flags show a familiar country association for each language. Language support is not limited by nationality or location.
How it works
One call. Whatever language feels right.
The caller gets a natural conversation. You get the context in a form your team can understand and act on.
A familiar first hello
Let callers choose from the start.
Turn on the languages your customers use and choose the order they hear. A short menu gives every caller a clear way into the conversation.
- Offer only the languages your business needs
- Set the order callers hear
- Use the same approved business knowledge in each language
Language menu
Choose how callers begin
English
Press 1Spanish
Press 2French
Press 3One continuous conversation
Keep going when the language changes.
Real conversations do not always stay in one language. If a caller switches partway through, RankLadder can follow without making them hang up and begin again.
- Language can change during the call
- The context stays with the conversation
- No second call or separate line
Call in progress
Language follows the caller
English
I need help with my appointment.
Spanish detected
Claro. ¿Qué día le funciona mejor?
Switched without restarting
Clear for your team
Read every detail in your own language.
The original conversation stays intact, with a translation beside it. Your summary appears in your selected English or Spanish interface, so you can follow up without guessing what the caller meant.
- Keep the caller’s original words
- Read the translation beside the conversation
- Get the summary in your interface language
Bilingual transcript
Original and translation
Caller · Spanish
¿Cuánto cuesta una limpieza de drenaje?
How much does a drain cleaning cost?
The summary uses your interface language.
TranslatedA wider welcome
Stop making language the reason a call ends.
Help more callers get the answer, appointment, or next step they need, without adding another phone line or another hire.
Every multilingual call
From hello to follow-up
The caller chooses
They begin in the language that feels natural
The AI answers
The same approved business knowledge guides the call
You get the full story
Original conversation, translation, and summary stay together
Questions, answered.
Which languages does RankLadder support?+
The RankLadder phone AI speaks 18 languages: English, Spanish, French, German, Portuguese, Italian, Chinese, Vietnamese, Korean, Arabic, Russian, Ukrainian, Polish, Dutch, Turkish, Tagalog, Hindi, and Japanese. The website and app interfaces are available in English and Spanish.
How does a caller choose their language?+
You can choose up to five phone languages and set the order callers hear them. A short language menu at the beginning of the call lets the caller make their selection before the conversation begins.
Can the AI switch languages during a call?+
Yes. If a caller changes languages partway through the conversation, RankLadder can follow without making them hang up and call again.
Does the AI use the same business information in every language?+
Yes. The same knowledge base you write and approve guides the answers, regardless of which supported language the caller chooses.
Do I have to read a transcript in another language?+
No. The original conversation stays available with a translation, while the summary appears in your selected English or Spanish interface so you can understand the call and follow up.
Do multilingual calls cost more?+
No. Multilingual answering is included on every plan at no extra charge. Call minutes use the same allowance regardless of the language spoken.
Can I save a customer’s preferred language?+
Yes. Add the preference or a language-specific instruction to the customer’s contact so it is easy to see when that person returns.