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Never miss a booking while you’re hosting

RankLadder answers every call with your inn’s greeting while you’re serving breakfast or turning a room, captures the dates and the details, texts your booking link, and answers guest questions day or night. On every plan.

See how RankLadder could work for your business. We’ll email you to arrange your demo.

Smiling bed and breakfast innkeeper with curly hair and glasses, red-cased phone in hand, breakfast dining room with guests behind her
Booking · 2 nightsnow

“Do you have a room with a private bath in October?”

Booking link texted
+2 more while she welcomed guests
Stop losing business to missed callsTurn great work into fresh reviewsBe easy to reach by call, text, or chat

The dashboard

What does an AI office manager do for bed and breakfasts?

RankLadder is the AI office manager for bed and breakfasts. It answers booking calls while you serve breakfast or turn rooms, captures dates and special requests, answers overnight questions about check-in and house rules, and texts your reservation link.

You are the front desk, the kitchen, and housekeeping

Guests book the inn that answers

Your reviews are your marketing

RankLadder Today dashboard showing the work queue, answered calls, AI handling, reviews, call volume, and website chats.

RankLadder interface. Example customer data.

Incoming call

Booking · 2 nights

Outgoing call

Reservation Calls

Texted

Message · early check-in

Chatted

Rebooking Follow-Up

The inbox

Every conversation. One inbox.

Calls, texts, and website questions from your guests stay in one thread. Your team sees what happened and what comes next without asking anyone to start over.

01

Dates, party size, room preference, and any dietary or special requests get captured on the call.

02

A guest calling at 10 PM about check-in time or your breakfast hours gets a real answer instead of a ring-out.

03

Keep the guest’s previous stay and requests together so you can make a return-visit conversation feel personal.

Built around your business

An AI office manager that already knows your business.

Give RankLadder your services, prices, policies, and handoff rules. It answers from what you approve and knows when to bring in a person.

AI Call Answering

RankLadder answers with your inn’s greeting while you’re mid-breakfast or making up a room.

Incoming call
(294) 704-8231
Answered
Hi, this is Magnolia House’s AI office manager. How can I help?
Your greeting · Your rules

Booking Link Follow-Up

When a guest asks about a room, the AI texts your booking link so they can see dates and rates and lock it in.

Booking details sent
Can you text me the link for queen room?
Here you go.Queen room · This weekend · 2 nightsmagnoliahouse.com/reserve/queen-room

After-Hours Coverage

Capture overnight room inquiries and answer approved arrival questions while you rest for the morning’s guests.

Overnight activity
Queen roomAnswered
Rate and availability textedHandled
AI answeringExample setting: on.

On your phone

Take the front desk with you.

The summary, customer details, next step, and full conversation follow you onto your phone. See what RankLadder handled and what still needs you.

Available on Android. iPhone app coming soon.

Get RankLadder on Google Play
01

See who needs you next

Open the summary, transcript, and customer history before you call back.

02

Keep the next step in one thread

Reply with the conversation in view, so customers do not need to repeat themselves.

03

Share the work with your team

Assign a conversation, leave an internal note, and mark it Done when it is handled.

App preview. Example customer data.

A strong start for your business

Keep the number your guests already know.

1

Get your RankLadder number

Get a dedicated local line for RankLadder. Keep your existing business number for your customers.

2

Teach RankLadder

Approve your greeting, business answers, transfer rules, and booking details.

3

Test it, then forward calls

Call your RankLadder number and check the greeting and summary. When you’re ready, configure forwarding with your phone provider.

Great service starts with a great setup.

Tell us about your business and we’ll email you to arrange a conversation.

  • A dedicated local RankLadder number
  • AI call answering
  • AI website chat
  • Connect calendars and business tools
  • Train RankLadder on how your business works

See how RankLadder could work for your business. We’ll email you to arrange your demo.

Get a demo

Before you forward a call

Questions bed and breakfasts ask before they start.

Can RankLadder take a booking while I’m with guests?

It captures the dates, party size, room or bed preferences, and special requests, then gives your team a clear booking inquiry. After the caller agrees to receive a text, it can send your reservation link so they can check current availability and complete the booking with your provider. A calendar appointment alone does not reserve a room.

What happens to calls that come in overnight?

The AI answers them. Availability, check-in, and breakfast questions get real answers around the clock, and anything that needs your judgment is captured and marked in your inbox, so you wake up to summaries instead of a full voicemail box.

Will it sound impersonal to my guests?

It identifies itself as an AI assistant, speaks naturally, and handles 18 languages. When a call needs the personal touch only you can give, it takes a message or transfers instead of guessing. Guests get a warm answer when the call reaches RankLadder.

Can it answer questions about my minimum stay and house rules?

Yes. It answers from a knowledge base built off your website and listing, covering your minimum stay, breakfast times, pet and child policy, and parking. When it can’t answer something, it logs the question so you can add it.

Can it ask guests for a review after they leave?

Yes, on every paid plan. With the required review permission, one tap sends the request on the same thread you used to confirm the stay, with STOP opt-out handling built in. New Google reviews get an AI-drafted reply for you to approve before it posts.

Do I have to change my phone number?

No. Your number stays in the guidebooks, on your website, and on every listing where guests find you. Forward it to your dedicated RankLadder line, and unforward it any day you choose. You’re never locked in.

Hear it before your customers do

Hear your own AI office manager handle a call.

Tell us about your business and we’ll email you to arrange a conversation.

See how RankLadder could work for your business. We’ll email you to arrange your demo.

Get a demo