Turn real calls into Google reviews, automatically
Every resolved call is a chance at a review: the AI asks, texts the link after the caller says yes out loud, and the review lands in the same inbox as the call that earned it.
You know reviews matter. You don’t have time to chase them.
Asking every happy customer for a review face to face doesn’t scale — not when you’re mid-color on a client, elbow-deep in an engine, or three appointments behind. So most owners either ask inconsistently or reach for a tool that imports their whole customer list and blasts everyone a text at once. That approach reads as spam to customers and risks running afoul of Google’s rules against incentivized or bulk review solicitation.
The result: reviews trickle in at random, or an owner tries a shortcut that puts the whole Google Business Profile at risk.
“They picked up at 7pm and had someone out the next morning.”
No list imports, no cold blasts, ever
The review request only ever follows a real conversation:
- 1
A real call happens, and it gets resolved — by the AI or by you.
- 2
The caller opts in, out loud, on the recorded call. That’s the only way RankLadder ever gets permission to text someone.
- 3
A one-tap review request goes out by text.
- 4
The review lands in your unified inbox, right next to the call transcript that led to it.
- 5
If it’s public, the AI drafts a reply — you read it and approve it before it posts. Nothing goes out without you.
Every request traces back to a real, opted-in conversation. There’s no contact list to upload and no batch of texts going out to people who never called. Full mechanics on the Google Reviews feature page.
Call, opt-in, request, review, reply — one thread, start to finish.
Included on every tier — reviews aren't an upsell
Google reviews are built into Starter, Pro, and Scale. There's no separate reviews product to buy on top of your plan. Starter starts at $79/mo for 120 minutes (about 40 calls) and 100 texts.
The math: one captured $300 job from a caller who found you because of a review this loop generated covers about four months of Starter — and every review it earns keeps working long after that.
Frequently asked questions
Does this text my whole customer list asking for reviews?+
No. RankLadder never imports a contact list or sends a batch of texts. Every review request follows one real call where the caller agreed, out loud, to being texted.
How does the AI ask for a review?+
After a call is resolved, the caller opts in verbally on the recording, and the AI (or you) sends the review link by text.
What happens with a bad review?+
It lands in your inbox the same as a good one. The AI drafts a reply for you to read and approve — it never posts anything without you.
Is this compliant with Google's review policies?+
Every request is tied to a real, opted-in customer conversation — not purchased, not incentivized, not bulk-sent.
Do I have to approve every reply myself?+
Yes. The AI drafts the reply; you decide whether it posts.
Which plan do I need?+
It's included at every tier — Starter, Pro, and Scale.