Chiropractors call sample

Automatic transcript of a scripted demonstration. This transcript was generated from the recording and may contain errors, including names.

[00:00:00] Thanks for calling Harbor Point Chiropractic. I'm an AI agent. This call may be recorded.

[00:00:05] How can I help you today? Hello. I need a program appointment to come in and see someone.

[00:00:12] I hurt my lower back the other day. I can help you schedule an appointment.

[00:00:16] Did the pain begin after a fall, collision, or other accident or during an ordinary movement?

[00:00:22] No, I listened one end of the couch and I just felt my lower back just like tighten up and almost

[00:00:28] like snap. It just hurts. Oh, that sounds painful. Can you tell me are you experiencing any numbness

[00:00:37] or weakness in either leg, loss of bladder or bowel control, or pain that is rapidly getting

[00:00:42] worse? No, I'm not experiencing any of that. It's just my back that hurts. Thank you.

[00:00:46] When did the pain begin? It was two days ago. Does the pain remain in your lower back or does it

[00:00:52] travel into either leg? Yeah, it stays in my lower back. Sometimes I guess in my hips whenever I walk

[00:00:58] with the most part, yeah, it's in my back. Will this be your first visit with our office

[00:01:02] and have you received chiropractic care before? Yeah, this will be my first visit to you, but I

[00:01:07] have been to many different chiropractors. May I have your full name? My name is Owen Michael Parker.

[00:01:13] Thank you, Owen. Will you be using insurance or paying directly for the visit? I have insurance.

[00:01:18] I have Blue Cross. We can record Blue Cross as your insurance provider. I have a new patient

[00:01:23] appointment available Thursday at 3.15. Does that work for you? Yeah, that works. Do I have your

[00:01:28] permission to text the appointment confirmation and new patient paperwork to the number you're

[00:01:32] calling from ending in 6308? Yeah, that's the number and go ahead and you can send the text.

[00:01:38] Thank you. I've sent the message. Please let me know when it arrives. Yes, I see the text has come

[00:01:43] through. You're scheduled for Thursday at 3.15. Please bring a photo ID and your insurance card.

[00:01:49] Is there anything else I can help you with? No, nothing else. Thank you for calling Harbor Point

[00:01:54] Chiropractic. We'll see you Thursday.