Locksmith call sample

Automatic transcript of a scripted demonstration. This transcript was generated from the recording and may contain errors, including names.

[00:00:00] Thanks for calling Rapid Locksmith. I'm a virtual assistant. How can I help you today?

[00:00:04] Hello, I'm locked out of my house. I left my keys inside the door and they locked behind me.

[00:00:11] I can help arrange a locksmith. Are you somewhere safe right now? And is this a house, apartment,

[00:00:17] business or vehicle? No, no, I'm safe. It's a house and I'm just waiting outside.

[00:00:24] Got it. What's the address where you need assistance?

[00:00:28] It's 24 Maple Street on the west side. Thanks. Are you the owner or tenant and will you have

[00:00:36] identification or proof that you live at the property? I'm the tenant. My driver's license has the address.

[00:00:44] Perfect. Could I get your name, please? Yeah, it's Linda Blackwell.

[00:00:49] Is the number you're calling from the best one for the locksmith to contact you on?

[00:00:53] Yes. That number is absolutely fine. Great. I've sent the request to the locksmith

[00:00:59] and I'm texting you a confirmation with the estimated arrival time. Please keep your phone

[00:01:03] nearby and have your identification ready. Can you let me know when the message arrives?

[00:01:09] Yep. I just got it. Perfect. The locksmith will call when they're on the way.

[00:01:14] Is there anything else I can help you with? No, no. That's everything. Thank you.

[00:01:20] You're welcome. Thanks for calling Rapid Locksmith. Help is on the way.