Law firms call sample

Automatic transcript of a scripted demonstration. This transcript was generated from the recording and may contain errors, including names.

[00:00:00] Thanks for calling Northpoint Injury Law.

[00:00:02] I'm an AI agent.

[00:00:04] This call may be recorded.

[00:00:05] How can I help you today?

[00:00:08] I was rear-ended yesterday afternoon and I want to know if I should speak for an attorney.

[00:00:13] I'm sorry that happened.

[00:00:14] I can collect some basic information and schedule a consultation.

[00:00:18] I can't provide legal advice or confirm whether the firm can accept the case.

[00:00:22] Are you somewhere safe right now?

[00:00:23] Yes, I am home.

[00:00:25] Were you treated by a doctor or taken to the hospital?

[00:00:28] I did not go to the hospital, but my neck has been really hurting since last night.

[00:00:33] Understood.

[00:00:34] If your symptoms become severe, please seek medical attention.

[00:00:37] Where did the accident happen?

[00:00:39] At the intersection of Westfield Avenue and Parkville Way.

[00:00:44] Was a police report created?

[00:00:46] Yes, the police were called and the officer gave me a report number.

[00:00:51] Good.

[00:00:52] Please keep that available for the attorney.

[00:00:54] Have you already hired another lawyer for this accident?

[00:00:56] No.

[00:00:57] May I have your full name?

[00:00:59] Maya Reynolds.

[00:01:01] Thank you, Maya.

[00:01:02] I have a 20-minute phone consultation available tomorrow at 11.30 in the morning.

[00:01:05] Would that work?

[00:01:06] Yes, that works.

[00:01:08] Before I schedule it, do I have your permission to text the appointment confirmation to the

[00:01:11] number you're calling from, ending in 4827?

[00:01:14] Yes, you do.

[00:01:15] Thank you.

[00:01:16] You're scheduled for tomorrow at 11.30.

[00:01:18] I've sent the confirmation by text.

[00:01:21] Receiving this appointment does not create an attorney-client relationship.

[00:01:24] The attorney will review the information with you during the consultation.

[00:01:27] Okay, yes, I just received it.

[00:01:30] Perfect.

[00:01:31] Please have the police report number and any insurance information available for the call.

[00:01:35] Is there anything else I can help you with?

[00:01:37] No, that's everything.

[00:01:38] Thank you for calling Northpoint Injury Law.

[00:01:40] We'll speak with you tomorrow.